Privacy Policy

Privacy Policy

Effective Date: July 28, 2026

Cebu tele-net Philippines Corporation Privacy Policy

At Cebu tele-net Philippines Corporation (“Cebu tele-net,” “we,” “our,” or “us”), we value your trust and are
committed to protecting your personal information. This Privacy Policy explains how we collect, use,
disclose, and safeguard the information you provide when visiting our website, contacting us, downloading
our resources, or using our services.
By accessing our website or submitting your information, you agree to the practices described in this
Privacy Policy

Information We Collect

We may collect information that you voluntarily provide, including:

  • Full Name
  • Company Name
  • Job Title
  • Email Address
  • Telephone Number
  • Country or Region
  • Any information you provide through contact forms, consultation requests, or other
    communications.

We may also automatically collect technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Referral Source
  • Date and Time of Visit
  • Cookies and Analytics Data

We only collect information that is reasonably necessary for these purposes.

How We Use Your Information

We use your information to:

  • Respond to inquiries and requests.
  • Schedule consultations or meetings.
  • Deliver requested reports, case studies, or other resources.
  • Communicate information about our services.
  • Improve our website and customer experience.
  • Analyze website usage and marketing performance.
  • Maintain security and prevent fraud.
  • Comply with applicable legal and regulatory obligations.

We only collect information that is reasonably necessary for these purposes.

Marketing Communications

If you request information or download resources from our website, we may occasionally send relevant communications regarding customer experience, outsourcing solutions, AI-enhanced customer care,
events, or company updates. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Sharing of Information

Cebu tele-net does not sell, rent, or trade your personal information.


We may share information only with:

  • Authorized employees and affiliates within the tele-net Group.
  • Trusted service providers assisting us with website hosting, analytics, CRM systems, or marketing
    automation.
  • Government authorities when required by law.
  • Professional advisors when necessary for legal, accounting, or compliance purposes.

 

All third parties are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information
against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we continuously work to maintain appropriate security
measures consistent with industry best practices.

International Data Transfers

As a global organization serving international clients, your information may be processed in jurisdictions
outside your country of residence, including the Philippines, Japan, and other locations where our
operations or service providers are located.

We take reasonable measures to ensure that personal information remains appropriately protected
regardless of where it is processed.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, understand website
traffic, and support marketing initiatives.

You may manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. Cebu tele-net is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where permitted by law.
  • Withdraw consent for certain processing activities.
  • Object to certain uses of your information.
  • Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Children’s Privacy

Our website and services are intended for business professionals and are not directed toward individuals
under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

The updated version will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please
contact us:


Cebu tele-net Philippines Corporation
Website: https://ctnp-corp.com
Email: solution@tele-net.co.jp
Phone: +1 (213) 799-7222

Our Commitment

For more than 30 years, Cebu tele-net has helped organizations deliver exceptional customer experiences through Japanese hospitality, operational excellence, and AI-enhanced human customer care.


We believe that protecting your information is an essential part of earning and maintaining your trust.