In today’s fast-paced, technology-driven world, artificial intelligence (AI) is revolutionizing industries and reshaping how businesses operate. While AI offers unparalleled … read more
Omnichannel (Voice & Non-Voice) Customer Service for Customer Inquiries, Reservations, Bookings, and Complaints.
Outbound Call-Taking for Appointment Setting and live transfers for Sales.
Data Entry, Content Writing, SEO, and Website Management.
24/7 Troubleshooting Support for Hardware and Software issues as well as Remote System Administration (Helpdesk).
Remote Employees for administrative and Back-office task such as HR and Payroll, Bookkeeping, and Appointment management, as well as Social Media Outreach Specialist.
We pride ourselves on the Japanese value of ‘Omotenashi’. This is a unique and traditional approach to hospitality and customer service that Japan is renowned for. Your customers are as important to us as they are to you and this is truly reflected in our service.
Read MoreWhether inbound or outbound, we offer live call agents 24/7. All of our agents are professionals and get to know your business and values inside out. Allow our agents to work as an extension to your team and add value.
Read MoreIn today’s global economy, having 24/7 coverage is becoming more necessary. A quick response time to customer inquiries at all hours of the day goes a long way in fostering customer loyalty and improving brand image.
Read MoreSince the founding of our company in 1994, in Tokyo, Japan, our top priority has always been placed on the customer’s perspective. While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry.
Since we have direct communication with our client’s customers, we can gain valuable insight into the customer’s thoughts and experiences, and as a result, we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.
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We strive to be a model corporate citizen and recognize the responsibility to work in partnership with the communities in which we operate.
We feel that through volunteer work, our employees will have a truly eye-opening and rewarding experience since this experience will also enrich our employees' sense of customer service in our day-to-day interactions with our clients.
Chief Executive Officer
Chief Operations Officer
Chief Sales Officer