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Our latest news & blog

Our blog and articles provide fresh perspectives on investment and business topics, with regular updates of new posts.

CX Service vs Experience

Customer Service vs. Customer Experience in the Age of AI

Connected Classrooms: How Cebu tele-net Brought Reliable Internet to Sabang Integrated School

September 3, 2026

The Next BPO Growth Story Won’t Be About Headcount

August 17, 2026

Japanese BPO in the Philippines: Why 31+ Years of Omotenashi Changes Everything

August 10, 2026

customer service vs customer success vs customer experience

Your Customer Can Be Satisfied — and Still Leave

July 29, 2026

The Hidden Cost of In-House Operations for Fintech Startups — and How BPO Fixes It

July 17, 2026

Why NEMT Providers Are Turning to BPO to Close the Care Gap?

July 3, 2026

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