Global Infrastructure & Scale
Global Delivery. Local Expertise.
10 delivery centers across Japan, the Philippines, and the USA — designed for redundancy, business continuity, and true 24/7 time zone coverage.
10
Delivery centers worldwide
3
Countries
1,000+
FTE globally
24/7
Time zone coverage
🇯🇵
Japan
6 delivery centers · tele-net Group · Founded in Tokyo 1994
--:--:--
Japan · JST · UTC+9
Tokyo Global HQ
8th Floor, Shinagawa East One Tower 2-16-1 Konan, Minato-ku, Tokyo 108-0075
Osaka Contact Center
9th and 16th Floors, Osaka Station Building No. 4, 1-11-4 Umeda, Kita-ku Osaka, 530-0001
Fukuoka Contact Center
7th and 10th Floor of Presto Hakata Gion Building, 2-35 Gion-cho, Hakata-ku, Fukuoka, 812-0038
Tokushima Contact Center
J Building West Wing 5th Floor, 3-46 Okihama-higashi, Tokushima-ku Tokushima, 770-8053
Nagano Contact Center
3311-1 Kamigobeppu, Iida City Nagano, 395-0003
Hyuga Contact Center
831 Kouwaki, Hyuga City, Miyazaki, 889-1112
🗓 Founded 1994 · Tokyo
🌐 Japanese, English, Korean, Chinese
🕙 UTC+9 (JST)
🏯 Omotenashi philosophy origin
📞 tele-net Group network
🇵🇭
Philippines
3 delivery centers · Cebu tele-net Philippines Corporation
--:--:--
Philippines · PST · UTC+8
Faustina Contact Center
14th Floor, Faustina Center, Bonifacio District, F. Cabahug St., Cebu City, 6000
Ayala Cebu Contact Center
12th Floor, Cebu IT Tower 1, Archbishop Reyes Ave, Cebu City, 6000
Manila Contact Center
GF Vector One Building, Northgate Cyberzone Filinvest City, Alabang, 1770 Muntinlupa City, Metro Manila
🏛 PEZA Zero-Rated Registered
👥 800+ agents on site
🌐 English, Spanish, Japanese
🕗 UTC+8 (PST)
💰 60% avg. labor cost savings
📊 95%+ attendance compliance
🇺🇸
United States
1 center · tele-net America Corporation
--:--:--
US Eastern · EST · UTC−5
Las Vegas Contact Center
6345 S. Pecos Road, Suite 210-211, Las Vegas, Nevada 89120
📞 +1-844-370-7222
📧 sales@ctnp-corp.com
🕔 EST / CST coverage
🌐 English & Spanish
🤝 US client liaison & sales
Why a multi-country network makes your outsourcing more resilient
Redundancy
If one center is disrupted, delivery shifts seamlessly to another. Your customers never experience an outage.
Business Continuity
Documented multi-site failover protocols — tested, not assumed. Your operations keep running through any disruption.
Time Zone Coverage
Japan (UTC+9), Philippines (UTC+8), and USA (UTC−5) together cover every major business hour window. Truly 24/7.
Talk to the Team Nearest You
Whether you're calling from the US, Japan, or anywhere in between — one of our specialists is available to discuss your outsourcing needs right now.
Get in touch today View all services