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The business world is shifting fast. AI headlines dominate. Global costs are rising. Companies are under pressure to deliver more while spending less.
In this climate, outsourcing isn’t just an option—it’s a strategy. And the Philippines, especially Cebu City, is taking center stage.
That’s where CTNP Corp, the largest Japanese-owned BPO in the Philippines, steps in. With over 30 years of proven experience, we combine Japanese hospitality with the world-renowned Filipino workforce to provide a level of service unmatched in the industry.
Cebu BPO Services with a Human Touch
CTNP operates in Cebu and Alabang, with a sales office in Nevada. We don’t just run Cebu call center services—we deliver partnerships.
Our agents become an extension of your brand. From customer service outsourcing in Cebu to virtual assistant services, every task is handled with precision, care, and consistency.
This is omotenashi in action: service built on sincerity and respect.
Business Process Outsourcing in Cebu That Saves You More
Cost efficiency is critical. With CTNP, companies save up to 60% on labor costs compared to in-house teams in the U.S.
Our rates depend on the complexity of the task and the experience of the agent, but always deliver value-driven outsourcing solutions.
Whether you need Cebu back-office support, IT outsourcing in Cebu, or Cebu data entry services, we provide savings without cutting corners.
Security and Compliance You Can Trust
We understand that outsourcing isn’t just about cost—it’s about trust. That’s why CTNP is:
• ISO 27001 certified for information security
• PEZA-registered in a PEZA-accredited building (giving tax incentives that benefit clients)
• Fully compliant with the Philippines Data Privacy Act of 2012
With CTNP, your data and processes are always safe.
Scalable Outsourcing Companies in Cebu
Your business needs change. We adapt.
• Need weekend coverage? We’re ready.
• Handling overflow calls? We scale fast.
• Expanding markets? We support multilingual and bilingual solutions.
This flexibility makes CTNP one of the most reliable outsourcing companies in Cebu, trusted by global clients for customer service outsourcing, technical helpdesk, and virtual assistants.
Why Choose Cebu for Outsourcing?
The Philippines BPO industry continues to grow, contributing billions to the economy. Cebu stands out as a hub for customer service outsourcing because of:
• Highly skilled, English-speaking professionals
• Strong cultural alignment with Western clients
• Competitive costs with premium service delivery
CTNP leads this wave, setting the benchmark for Cebu BPO services that are cost-efficient,
secure, and deeply human.
Final Word: Outsourcing That Feels Different
Today, outsourcing is no longer about finding the cheapest provider. It’s about finding a partner who delivers trust, results, and care.
At CTNP, we help businesses save smart, operate global, and stay human.
Ready to elevate your business with outsourcing in Cebu?
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